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Find Unprecedented Efficiency in Your Salesforce Applications
Optimize your business processes and take your Salesforce implementation to the next level with WestLink’s industry-leading development services.
Our Capabilities
Apex
Visualforce
Salesforce DX
Lightning Web Components (LWC)
Heroku
Force.com
Lightning Experience
Salesforce REST API
Salesforce CLI
AppExchange
Custom App Development
Custom App Development
Salesforce can be customized to create tailored applications that meet your unique business needs, streamlining your workflow and increasing productivity.
Mobile App Development
Mobile App Development
Salesforce can be customized to create mobile apps that enable you to access data and manage workflows on the go, improving team collaboration and boosting productivity.
Integration With Third-Party Systems
Integration With Third-Party Systems
Integrating Salesforce with other third-party systems can help you consolidate data and automate processes, making it easier to manage your business operations.
Ecommerce Integration
Ecommerce Integration
Salesforce can be integrated with ecommerce platforms to manage order processing, inventory management, and customer data, providing a seamless and efficient customer experience.
Sales Automation
Sales Automation
Salesforce can be configured to automate sales processes such as lead management, opportunity tracking, and quote generation, freeing up your team to focus on building customer relationships.
Marketing Automation
Marketing Automation
Salesforce can be configured to automate marketing processes such as lead nurturing, email marketing, and social media management, helping attract and retain customers.
Analytics & Reporting
Analytics & Reporting
Salesforce can gather, analyze, and report on critical business data, providing insights to inform strategic decision-making.
Customer Service Management
Customer Service Management
Salesforce can be customized to manage customer service workflows, including case management, call center management, and knowledge management, ensuring your customers receive the best possible support.
Community Management
Community Management
Salesforce can be used to build and manage online communities, enabling you to engage with customers, partners, and employees and foster collaboration and innovation.
Optimize Your Salesforce CRM With WestLink
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Case Studies
WestLink’s Engagement Process
Requirements Gathering
Proposal & Contract
Design
Development
Quality Assurance
Deployment
Maintenance & Support
Requirements Gathering
WestLink follows design thinking processes when gathering requirements. This involves value stream mapping to engage with users and stakeholders to identify their needs, ideate solutions, and iteratively refine product requirements and designs, while optimizing processes to deliver maximum value efficiently. Open communication, feedback, and validation are key throughout the process to ensure a successful, user-centric product.
Proposal & Contract
Once the requirements are defined, we’ll prepare a proposal outlining the scope of work, timeline, and cost. If both parties agree on the proposal, a contract is signed to formalize the agreement.
Design
The next step is to create designs for the software, including wireframes, mockups, and user interfaces. The client will review and approve these designs before our team moves on to the development phase.
Development
The development phase involves writing the code for the software. We will typically follow an agile or iterative development methodology, with regular check-ins and demos to keep you informed of progress.
Quality Assurance
Once each software release is developed, it is thoroughly tested to ensure it meets requirements and is defect-free. This may involve manual testing, automated testing, and user acceptance testing.
Deployment
Once the software has been tested and approved, it is deployed to the production environment. We provide support during the deployment phase to ensure the software functions properly.
Maintenance & Support
After deployment, your software may require ongoing maintenance and support to address issues and make updates. WestLink can provide software maintenance and support on a continuous or ad hoc basis.
Why WestLink?
Entrepreneurial
We approach projects with an entrepreneurial mindset, using off-the-shelf options where possible, to minimize expenses, speed time to market, and deliver cost-effective solutions to our clients.
Experts
Our skilled professionals have years of experience in custom software development and continuously expand their skills and knowledge to deliver the most advanced solutions.
Award-Winning
Our team has received multiple awards for our product development work, demonstrating our commitment to delivering high-quality solutions that exceed our clients’ expectations.
Easy to Work With
We pride ourselves on being easy to work with, providing clear communication and transparency throughout a project. Our collaborative approach ultimately helps us deliver solutions that meet our clients’ unique needs.
Strategic Partnerships
As AWS and Shopify partners, we have access to the latest tools for developing web and mobile apps, allowing us to offer the most innovative and effective solutions.
Client Focused
We are client-focused and live to create custom software that meets our clients’ unique requirements. We are committed to putting client outcomes first.
82x Clutch Awards
9x CES Awards
AWS Partner
Most Reviewed Company
2x Clutch Global Awards
Client Testimonials
Goally
The team was really dynamic and scaled up as we needed. We were happy with everything, no critiques.
True Spec Golf
They’re wonderful to work with and were extremely helpful. I would go as far to say they are experts in their field. We are privileged to have their assistance on a regular basis.
Citizen Watch Company
The Westlink team is easy to work with, flexible and responsible. They are focused on getting the task completed and understand budget and timelines. We couldn’t ask for a better company to work on our project.
ClinOne, Inc.
I have always been impressed with WestLink’s approach to communication. They integrate into your team and truly feel like augmented staff.
Kebon
WestLink built us a fully functioning, dynamic, beautiful site that is easy to update and adjustable when needed. WestLink is knowledgeable, efficient, and fun to work with.
SwapIt Fast
The team provided key insight to our objectives, professionally challenged the direction, and applied their expertise to develop the right product. We continue to work with WestLink because the collaboration between our companies is the best we’ve ever encountered.
Spray Valet
Our clients love our app! We now have the ability to scale to the size we want with technology and marketing that supports this growth.
ButlerBox
I was satisfied with WestLink’s work — they were great! We have about 4,600 customers using our app. Although we found a few bugs during the testing phase that they fixed, there were none once we launched the app.
MAX Sports Health
WestLink has a very agile team. They’re able to understand how something is supposed to be done, and they can execute that from start to finish.
Dermeleve Advanced Derm Solutions LLC
They are very flexible in the manner in which they work. They are accurate and professional in presenting timelines and budgets, but also were able to switch to an ad-hoc basis as needed which is really helpful for us.
About WestLink
WestLink designs and develops scalable software systems that are robust enough to tackle the world’s most challenging problems.
Our team of experienced UX designers and engineers work with our clients to realize their vision by providing high-quality software innovation, design, and development services.
Frequently Asked Questions
What is Salesforce?
Salesforce is a cloud-based customer relationship management (CRM) platform that allows businesses to manage their customer data, sales processes, and customer interaction. It is known for its scalability, reliability, and flexibility, making it a popular choice for organizations of all sizes and industries.
What is Salesforce development?
How can Salesforce development help businesses?
What programming languages are used for Salesforce development?
What is Lightning Web Components?
How is Salesforce being used in various industries?
What is WestLink’s process for handling Salesforce development maintenance and updates?
See How Our Experts Can Make Salesforce
Work for You
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Let’s Connect
Let’s talk about your goals and vision, and we’ll help bring it to life.