WestLink
Spray Valet Delivering
[Custom Software]
The challenge

Spray Valet had built a loyal client base for their professional, 24/7 mobile spray tanning services in Los Angeles. But as demand grew, their manual booking system and limited backend tools made it impossible to scale their service model or deliver the VIP experience their customers expected.

They needed a system that
Modernize the booking experience across mobile and web

Seamlessly match clients in real-time to available service providers (valets)

Automate backend operations like payments, scheduling, and reporting

Could grow with the business and support their expansion into new cities

Iamge
The solution

To help Spray Valet scale, we designed and developed custom mobile and web applications that connect clients with service providers quickly and effortlessly. Behind the scenes, it gives Spray Valet management full control over scheduling, payments, marketing, and operations.

Our approach focused on these key areas
Designing a seamless booking experience for both guests and returning clients across web and mobile

Implementing a dynamic pricing system based on time of day, location, and location type

Building a valet app for service providers to manage, rescheduling, and transfer appointments

Elevating the brand with a new, high-end identity and marketing website

Developing a scalable backend system to support multi-city operations

The results

In just 30 weeks, we helped Spray Valet transform from a boutique local business into a scalable mobile beauty platform. Clients now enjoy a polished, effortless booking experience while Spray Valet runs more efficiently than ever before.

The platform unlocked major growth opportunities
Allowed for the expansion to Miami and Las Vegas

Cut 90% of manual scheduling and payment handling tasks

Enabled the launch of a full membership program across all cities

Automated text and email flows now power customer communication

Built a solid foundation for future performance enhancements and expansion

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What we built

We designed and developed the entire Spray Valet client experience, including a custom iOS mobile app, a web app with a guest booking flow, and a full marketing website with a new luxury brand identity.

Spray Valet clients can now
Book spray tans online 24/7 across Los Angeles, Miami, and Las Vegas

Get instant quotes based on time of day, location, and location type

Seamlessly pay, tip, and manage future appointments

Book with their preferred valet based on real-time availability

Access exclusive memberships, promotions, and referral discounts

The platform allows Spray Valet’s team to
Accept, reschedule, or transfer appointments across multiple cities

Manage shift coverage through a dynamic shift feed

Communicate directly with clients starting two hours before appointments

Oversee bookings, payments, memberships, and promotions using a robust admin portal

Monitor platform performance with Google Analytics, Google Tag Manager, and Hotjar

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How we did

To meet the client’s desired timeline without compromising quality, we implemented an Agile development model and maintained continuous collaboration with the Spray Valet team at every stage.

We combined several best-in-class technologies
React and React Native for front-end web and mobile apps

Firebase and Python backend for real-time data and notifications

Stripe for secure, automated payments

Twilio and TextMagic for client-valet communication

DocuSign for valet onboarding and agreements

Google Analytics, Google Tag Manager, and Hotjar for performance tracking

WordPress for marketing site and ActiveCampaign for email flows

Testimonial
Valerie Mya

Valerie Mya

Spray Valet

“Our clients loved our app! So many of our clients were so impressed with us going from a small business vibe to having such an amazing app! We now have the ability to scale to the size we want with technology and marketing that supports this growth.”

The platform continues to evolve with planned features including
Enhanced valet support tools

Membership rework and optimization

Email and text refresh for higher engagement

Ready to revolutionize your service business? 

Let’s build a modern, scalable platform that streamlines your operations and delivers real value to your customers.
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