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Wondertrunk & Co. Delivering [Custom Software]
The challenge

Wondertrunk & Co., Japan’s leading luxury destination management company, has become known for creating seamless, high-touch travel experiences. But behind the scenes, manual processes, disconnected tools, and disorganized domain knowledge were creating bottlenecks that limited their ability to scale and respond efficiently to client needs.

They needed a system that
Reduced their two-week response time
Consolidated disconnected tools into a single, streamlined system
Eliminated time-consuming manual data entry and spreadsheet updates
Organized all domain knowledge, vendor details, and supplier data
Allowed management to analyze business performance
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The solution

We built a custom end-to-end system that modernized their entire operation delivering a Minimum Viable Product within 16 weeks. The platform handles everything from initial client conversations to final bookings.

Our approach focused on these key areas
Replacing scattered tools with one centralized system
Streamlining itinerary creation with tools and templates
Providing visibility into business performance and growth opportunities
Improving the management of suppliers and their services
Integrating booking management features
The results

The new system has transformed Wondertrunk's operations, improving their efficiency and ability to serve more customers while creating a foundation for scalable growth.

The platform instantly made a significant impact
Decreased itinerary turnaround time by 90%
Freed up 75% of team capacity by eliminating repetitive tasks
Improved conversion rates and client satisfaction
Enabled strategic decision-making and better financial planning
Identified most profitable trip types
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What we built

We designed and developed a custom desktop system that preserves the high-touch experience their luxury clients expect, while making client itineraries easily accessible on mobile and fully optimized for both Android and iOS.

The complete business operations platform
Eliminates manual data entry and repetitive tasks
Connects every step of the travel planning process
Automates routine paperwork and redundant work
Scales to handle increasing business volume
Provides clear visibility into business performance
How we did it

We initiated the development of Wondertrunk's custom software using the Scrum framework of bi-weekly sprints and continuous collaboration with the Wondertrunk team.

We combined several cutting-edge technologies
NestJS for a scalable, modular backend architecture
PostgreSQL for robust, reliable data management
React for a dynamic and responsive user interface
AWS for secure, scalable server infrastructure and cloud storage
Stripe integration for streamlined, secure payment processing
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The platform continues to evolve with planned features including
Adding a concise overview of a trip from its detailed itinerary
Increasing meta-content for suppliers and their pricing options
Leveraging AI to further ease searchability of their supplier database

Ready to transform your travel operations? 

If you're ready to stop losing time to manual processes and start focusing on creating exceptional travel experiences, let's talk about building your custom solution.
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