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Enhance Guest Satisfaction with Custom Software Solutions

Simplify operations, enhance guest experiences, and optimize revenue management with WestLink’s software solutions for travel and hospitality businesses.

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Our Capabilities

GDPR

Payment Card Industry Data Security Standards

CAN-SPAM

Online Travel Agencies (OTA) Regulations

Customs Laws & Border Protection Regulations

Library of Applications

Online Booking Management Software

Online Booking Management Software

Streamline the reservation process, manage availability, and provide real-time booking updates with a custom online booking management software.

Mobile Applications

Mobile Applications

Provide guests with mobile booking, check-in, and concierge services to enhance convenience and increase satisfaction.

Revenue Management Systems

Revenue Management Systems

Optimize pricing strategies and occupancy rates based on demand and customer preferences with a revenue management system.

Customer Relationship Management (CRM) Software

Customer Relationship Management (CRM) Software

Build personalized guest profiles, track preferences, and offer tailored guest experiences with a CRM.

Loyalty Programs & Reward Systems

Loyalty Programs & Reward Systems

Reward customers, offer incentives for customer loyalty, and encourage repeat bookings with an online loyalty program and reward system.

Review Management Software

Review Management Software

Monitor and respond to customer reviews and feedback to demonstrate an active commitment to customer satisfaction and address concerns promptly.

Virtual Concierge & Chatbot Solutions

Virtual Concierge & Chatbot Solutions

AI-driven chatbots and virtual concierge tools offer 24/7 personalized support for travelers, addressing questions, streamlining bookings, and updating them with real-time travel information.

Flight & Hotel Comparison Engines

Flight & Hotel Comparison Engines

These tools provide real-time comparisons of flights and hotels, enabling customers to discover the optimal deals suited to their preferences and requirements.

Geolocation & Navigation Apps For Travelers

Geolocation & Navigation Apps For Travelers

These applications offer real-time directions and local insights, aiding travelers in exploring unknown places, thereby enriching their overall journey.

Customizable & Scalable Software Solutions For
Hospitality Businesses

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Why WestLink?

Entrepreneurial

We approach projects with an entrepreneurial mindset, using off-the-shelf options where possible, to minimize expenses, speed time to market, and deliver cost-effective solutions to our clients.

Experts

Our skilled professionals have years of experience in custom software development and continuously expand their skills and knowledge to deliver the most advanced solutions.

Award-Winning

Our team has received multiple awards for our product development work, demonstrating our commitment to delivering high-quality solutions that exceed our clients’ expectations.

Easy to Work With

We pride ourselves on being easy to work with, providing clear communication and transparency throughout a project. Our collaborative approach ultimately helps us deliver solutions that meet our clients’ unique needs.

Strategic Partnerships

As AWS and Shopify partners, we have access to the latest tools for developing web and mobile apps, allowing us to offer the most innovative and effective solutions.

Client Focused

We are client-focused and live to create custom software that meets our clients’ unique requirements. We are committed to putting client outcomes first.

2023 Clutch Award

9x CES Awards

AWS Partner

Most Reviewed Company

2023 Clutch Award

Case Studies

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Innovative Software Solutions for Modern Hospitality
& Tourism Businesses

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Frequently Asked Questions

What software solutions does WestLink offer for the travel and hospitality industry?

WestLink can develop software explicitly tailored to the pain points of businesses operating in the travel and hospitality industry. These software solutions include travel app development, booking and reservation systems, revenue management software, customer engagement platforms, and more. We specialize in providing customized solutions to meet the unique needs of businesses in this industry.

How can custom software benefit my travel or hospitality business?

Travel software solutions can bring numerous benefits to your business, including streamlined operations, automated processes, improved efficiency, enhanced customer experiences, revenue management, and valuable insights through analytics and reporting.

How can software enhance customer experiences?

Implementing specialized software for your hospitality or travel business can greatly elevate the customer experience, offering travelers an intuitive and tailored platform to book flights, retrieve travel details, receive alerts, and share feedback.

How can travel software solutions help optimize revenue management?

Travel software solutions can play a crucial role in optimizing revenue management for businesses in the travel and hospitality industry. These solutions can help you maximize revenue through effective pricing strategies, inventory management, and yield optimization by leveraging advanced analytics, pricing algorithms, and demand forecasting tools.  This can lead to improved profitability and increased competitiveness.

Can WestLink provide ongoing support and maintenance for travel software solutions?

Yes, WestLink offers comprehensive support and maintenance services for the travel software solutions we develop. We understand the importance of having reliable and responsive support to address any issues or updates that may arise. Our dedicated support team will be available to assist you and ensure the smooth operation of your software solutions.

Does WestLink have experience working with large-scale travel and hospitality businesses?

Yes, WestLink has extensive experience working with businesses of all sizes in the travel and hospitality industry, including large-scale enterprises. We have successfully delivered software solutions for global chains, travel agencies, and other major players in the industry.

Let’s Build Something Amazing

Let’s talk about your goals and vision, and we’ll help bring it to life.